JOB OPPORTUNITY - IT Expert Position

JOB OPPORTUNITY

Knowledge sharing is a fundamental part of implementation of the agenda 2030 and the Sustainable Development Goals. SDG 17 calls for enhancing “knowledge sharing on mutually agreed terms”, transcending traditional “donor-recipient” relations towards shared learning. In recognition of the importance of knowledge sharing as a means of implementation for SDGs, many countries established special offices within their governments responsible for codifying and sharing successful solutions – at central or sector level. Such offices started emerging in countries at very different levels of development.

Moreover, the National Strategy for Transformation (NST1) for Transformational Governance Pillar, under Rwanda’s Ministry of Foreign Affairs and International Cooperation priority area 3 to strengthen Diplomatic and International Cooperation to accelerate Rwanda and Africa’s development, an action to put in place mechanisms to raise awareness of Rwanda’s Home-Grown Initiatives and Good Practices collectively called innovative initiatives, locally and internationally to support development was required.

As a result, Rwanda Cooperation Initiative was established in 2018 with a mission to become a global gateway for development knowledge exchange by serving as a hub for learning that promotes innovative development initiatives through national and international cooperation. Rwanda Cooperation Initiative shares Rwanda’s knowledge through different activities including Study Visits, Training, Research and Advisory services as well as Project Implementation drawing from Rwanda’s experience.

In order to fulfil its mandate, RCI is looking for skilled and competent candidates to fill the position of IT Expert as detailed in attached profiles.

Application guidelines:

Interested candidates should send zipped documents as follows: CV, a cover letter, a copy of degree(s) and certificate(s) and a copy of ID card or valid Rwandan Passport. The application letter should be addressed to the Chief Executive Officer of Rwanda Cooperation Initiative. While sending your application, the subject should mention the position for which the candidate is applying (IT Expert Position).

The file is to be submitted at RCI Head office 6^th floor(18 KG 5 Ave, Kigali – KACYIRU - opposite Marasa Hotel) or by email to “” not later than Wed [email protected] Wednesday, July 12^th 2023 at 5:00PM.

N.B Only shortlisted and successful Candidates will be contacted.

Regards,

Amb.Christine Nkulikiyinka

Chief Executive Officer

RESPONSIBILITIES:

Under strategic supervision of MINAFFET CDO Office, the IT Expert will be responsible for, but not limited to, the following:

1. In alignment with company's goals and objectives, and following Government of Rwanda ICT guidelines, develop and implement IT operations related procedures.
2. Ensuring a conductive IT environment and network connectivity for Staff and delegates.
3. Managing the company's IT infrastructure, including servers, networks, hardware, and software systems.
4. Ensuring data security, integrity, and disaster recovery measures are in place in collaboration with company’s hosting service provider.
5. Managing and monitoring IT projects, ensuring timely delivery and adherence to budget, in alignment with MINAFFET CDO Office.
6. Providing day-to-day technical support and guidance to staff regarding IT issues.
7. Keeping up to date with industry trends and advancements in technology and making recommendations for improvements.
8. Designing and providing certificates for delegates.
9. Working on any other tasks which may be assigned by supervisor.

Requirements and Experience:

The ideal candidate should possess the following qualifications and experience:

Academic:
- Bachelor’s degree in computer science, information technology, or a related field with experience (Master's degree would be of added value).
- ITIL v3 foundation certificate and/or any agile methodology related certificate would be a plus.

Experience:

- Proven experience in a similar role, with at least 3 years of IT service management experience.

Interpersonal skills:

- Strong problem-solving and analytical skills.
- Excellent communication skills.
- Excellent team spirit.

Technical skills:

- Strong knowledge of software and web development principles, methodologies, frameworks and best practices.
- Familiarity with database systems (e.g., SQL, NoSQL, etc.) and data modeling.
- Knowledge of CRM systems, IT collaborative tools, and email management systems.
- Understanding project management principles and methodologies.
- Practical experience of network design, implementation and management.
- Practical experience of network security and monitoring tools such as firewalls and IDS/IPS tools.
- Strong understanding of information security management and cybersecurity principles.
- General understanding of the Rwanda’s Personal Data and Privacy law.

Languages:

The candidate must be proficient in Kinyarwanda, English and French.

Application Process:

Interested candidates should submit the following documents not later than July 3rd 2023: All below files should be in a zipped folder named your full names.

Example: Umutoni_Gisele.Zip

a. A comprehensive CV/resume highlighting relevant experience and qualifications.
b. A cover letter expressing interest in the position and explaining how the candidate's skills and experience align with the responsibilities outlined.
c. Academic certificates and other professional certificates if any.
d. Contact details of at least two professional references.

All submissions should be sent by email on: [email protected]

Email Subject should be: Position of IT Expert

Rwanda Cooperation Initiative gives an equal opportunity to all, we therefore strongly encourage female candidates to apply.

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