STELIR Operations Manager, Rwanda

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Purpose

To provide project management support to the Teaching strand of the Secondary Teachers English Language Improvement Rwanda (STELIR) project.

Working with the Academic Manager, the role will provide support to all aspects of the project, including: administering and analysing English language proficiency testing of secondary teachers; development, delivery and support of teacher training for the ETTs and eTMs, including both face-to-face and online components.

Main accountabilities but not limited to the following:

The appointed candidate will have the following accountabilities, responsibilities and main duties:

• Contribute to the production of an effective project plan and ensure that this and associated annexes are reviewed and updated at regular intervals during the project lifetime.
• Manage logistical and administrative aspects of all project activities during inception, implementation and closure of the project and in line with British Council and client quality and project management standards and requirements.
• Support the planning, preparation, communication and delivery of all project activities including (but not limited to) managing logistics (e.g. booking venues, travel, accommodation, transport, technical equipment) and procuring suppliers.
• Ensuring the testing calendar is in place for at least the next 12 months, including information on test dates and registration periods.
• Supporting and ensuring compliance with STELIR data protection and test registration policies and procedures.
• Ensuring that participant lists, test codes and other documents are produced and distributed to agreed deadlines.
• Supervising the resolution of test taker enquiries, complaints and suggestions according to published policies.
• Support the Academic Manager with all budget revisions, quarterly profiling, activity planning and reporting as required.
• Directly line manage one member of project staff - the STELIR Project Officer (Operations).
• Ensure British Council performance management, mandatory training, HR, safeguarding and equality, diversity and inclusion standards and procedures are adhered to and applied consistently.
• Foster and build positive working relationships with British Council staff based in Rwanda, regionally and in the UK, partner organisations, donors, ministry officials and development partners.
• Contribute towards building positive relationships with key external partners and contacts.
• As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.

Role specific knowledge and experience:

The successful candidate will need to possess the following requirements:

• First degree or equivalent in a relevant field
• At least 2 years’ experience of managing projects or working in a business support role
• At least 2 years’ experience in a post requiring a high level of administrative skills
• Experience of working in Sub-Saharan Africa and/or other development contexts

Desirable

• Recognised Project or Programme Management qualification e.g. PRINCE2 or MSP (foundation or practitioner)
• Experience of working on donor funded projects
• Knowledge of the education sector in Rwanda
• Experience of working with international consultants and managing national consultants.

Further Information

Pay band: 6

Salary: RWD 1,843,527.00

Contract type: Fixed Term, Role contingent on signature of Head Contract

Alternative locations the role could be based: Nigeria

Department: Cultural Engagement

Essential Requirements– Role holder must have existing rights to live and work in the country the role is based.

Additional Information:

• Closing Date – 31 July 2022 applications will close 23:59 Nigeria Time
• Regular travel to regions within Rwanda
• Occasional evening and weekend working may be required
• English CEFR Level B2
• Kinyarwanda CEFR Level C2